Someone said at the DCL conference in November: “social media in the workplace is essentially doing knowledge work efficiently”. Well said, I think. I wish I would remember who it was. Anyway, at least for me, that is true, kind of. The amount of information I have to deal with is overwhelming. Also, the amount of people I work with is growing all the time. The amount of information we need to share with each other to get the work done, is constantly on the rise.
I’m pretty sure this is the case with many knowledge workers. So, can we afford not to upgrade our toolset to help us manage, share and filter all that information and people? Why is it that now, suddenly, everyone’s talking about discussion forums, blogs, status updates and link sharing as social business? Is it at least partly just adaptation measures the to overwhelming information overload? Is it because Facebook, Twitter and blogs have shown us that “well, maybe it’s not the best idea to use email for everything”? As a long time social media user it’s amazing to see how slow the change sometimes is, even though the demand obviously is huge.
I don’t know all the answers but I do know that this is an interesting time to be working with knowledge for sure.
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